How to Turn Small Talk Into Smart Conversation
Imagine almost any situation where two or more people are gathered—a wedding reception or a job interview. What do these situations have in common?
How to Improve Performance of Your Sales Managers
Sales executives with even moderately large, distributed sales forces rely on data to help them understand which activities and behaviors lead to the best outcomes. Yet much of the data from sources...
The Top 5 Reasons Why ‘The Customer Is Always Right’ Is Wrong
The phrase “The customer is always right” was originally coined in 1909 by Harry Gordon Selfridge and is typically used by businesses to convince customers that they will get good service at this company.
Success is the result of preparation, hard work, and learning from failure.
7 Ways to Inspire Your Employees
Marketing and strategy might be what initially gets a company noticed, but there is one component in the workplace essential for success: motivated and inspired employees.